Workflow library
Common back-office work, automated
Each agent receives work from the channels your team already uses, validates the information, and completes the record in the right system.
#Manual workTypical inputSystem output
01
Receipt processing
InputReceipt photo, scan, or email
OutputAccounting system
02
Invoice processing
InputInvoice PDF, image, or spreadsheet
OutputAccounts payable record
03
Ledger reconciliation
InputLedger and transaction exports
OutputReconciliation report
One dependable pattern
From incoming work to a verified system record
The workflow changes by use case. The controls and operating model remain consistent.
01
Understand
Extract the right fields from documents, images, messages, and system data.
02
Validate
Compare records, apply business rules, and identify missing or conflicting information.
03
Complete
Create or update the record in the systems your operation already depends on.
04
Escalate
Send uncertain or policy-sensitive exceptions to the right person for review.
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